FAQ's

Find answers to some of the most common questions about shopping with Outside With Legends.

ORDERS

How do I know if my order has been confirmed?

Once your order has been successfully placed, you will receive an order confirmation email with your order details.

Can I change or cancel my order?

If you need to make a change to your order, please contact us as soon as possible. We will do our best to accommodate your request before your order has been processed or shipped.

What should I do if I entered the wrong shipping address?

Please contact us as soon as possible with your order information and the correct address. Changes may not be possible once an order has been shipped.

SHIPPING

How can I track my order?

Once your order has shipped, tracking information will be sent to the email address provided at checkout.

How long will my order take to arrive?

Delivery times vary depending on your location and selected shipping method. Available shipping options and estimated delivery information will be shown during checkout.

Do you offer international shipping?

Available shipping destinations and options will be displayed at checkout.

RETURNS & EXCHANGES

Can I return or exchange an item?

Return and exchange eligibility is subject to our current Returns & Exchanges Policy. Please review the policy before sending an item back.

What if I receive a damaged or incorrect item?

Please contact us as soon as possible with your order number and details of the issue so our team can assist you.

PRODUCTS & SIZING

How do I find the right size?

Please refer to the size information provided on the product page before placing your order.

Where can I find product details?

Information about available sizes, colors, fit, fabric, and other product details can be found on the individual product page.

Will sold-out items be restocked?

Some styles may return depending on availability. Check the website regularly for current product availability and new releases.

CARE

How should I care for my OWL pieces?

Care requirements may vary by product and material. Always follow the care instructions provided with your garment to help maintain its quality and appearance.